Latest @ SIMF 🎓 VACCANCY : Vacancies available for Argon/ARC/TIG (GTAW)/MIG Welding Trainers and General Steward Trainer under DDU-GKY project in Maharashtra. 🎓 DDUGKY : “ITI Welder , General Steward Students  enrollment Open for  July 2026 -DDUGKY-Maharashtra Project” 🎓 SIMF SKILL INDIA : SIMF Announcement: Sakshi Institute of Maritime Foundation (SIMF) has received a target from the Ministry of Rural Development (MORD) to train 500 Welders and 500 General Stewards under the Skill India Mission.
SIMF Logo
📅 Book Now

Internal Grievance Forum (IGF)

SIMF has established an Internal Grievance Forum (IGF) to address complaints and grievances raised by students and to ensure a proper mechanism for grievance redressal.

Principles of IGF

  • Protects the interests of students.
  • Informs students of their rights.
  • Facilitates and expedites the redressal of grievances.
  • Ensures students have a remedy in case of failure or delay in complaint redressal.

Exclusions

Grievances falling under the following conditions are excluded from the jurisdiction of IGF:

  • Refund-related issues due to cancellation.
  • Absenteeism during the course.
  • Violation of DGS rules.
  • Complaints submitted after two (2) years from the date of occurrence.

Procedures for Grievance Redressal

  • Complaint Registration: Students can register complaints by visiting the SIMF office in person or via email at resolution.sakshi@gmail.com.
  • Complaint Assignment: All complaints are automatically assigned to the respective division for quick resolution.
  • Response Timeline: The concerned division must provide a remedy within three (3) working days.
  • Complaint Updates: The concerned officer will take necessary action and provide updates.
  • Escalation Process: An escalation system exists for unresolved complaints based on time elapsed.
  • Feedback Mechanism: Complainants can provide feedback and suggestions regarding the service.